Back-up solutions / AI1.agency

Protect what you cannot afford to lose.

A backup is only useful when it is there, recent, and recoverable. We set up Acronis protection for a home machine, a home office, or a business with more to lose.

Two ways to protect it

The right Acronis product for the job.

One is for a home or a single machine. The other is for a business where downtime and lost data carry a bigger cost.

For a home or single machine

Acronis True Image

  • Full disk-image backup and disk cloning, plus file-level backup.
  • Back up locally, to Acronis Cloud, or both with a hybrid setup.
  • Built-in antivirus and anti-malware with AI-based anti-ransomware through Acronis Active Protection.
  • One-click restore of a single file or an entire system, with fast recovery after a crash or bad update.
  • Mobile app for phones and tablets; one subscription covers up to 5 computers and unlimited mobile devices.
  • Sold as an annual subscription, with cloud storage included in the higher tiers.

True Image was renamed Acronis Cyber Protect Home Office in 2021, and Acronis brought the True Image name back in July 2024. It is the same product line, so searches for either name point here.

For a business with more to lose

Acronis Cyber Protect

  • Image-based and file-level backup across 30+ workload types, including Windows, macOS, Linux, VMware and Hyper-V virtual machines, Microsoft 365, SQL Server, and Exchange.
  • Immutable, tamper-proof backup storage with object lock, so ransomware cannot encrypt or delete the backups themselves.
  • AI-based anti-ransomware, full anti-malware, and endpoint protection on the same agent.
  • Patch management with fail-safe patching: an image backup is taken automatically before patches are applied.
  • Disaster recovery and failover, plus bare-metal restore to different hardware with Acronis Universal Restore.
  • Continuous data protection for critical applications, deduplication and compression, and centralised management, reporting, and alerting.
  • Available as Acronis Cyber Protect for a business's own IT, or Acronis Cyber Protect Cloud for service providers managing it on a client's behalf.

Acronis True Image and Acronis Cyber Protect are products of Acronis. AI1.agency deploys and manages them.

What AI1.agency does

Backup is a service, not a checkbox.

01

Work out the risk

Work out what actually needs protecting and how much downtime you can tolerate.

02

Set the plan

Choose the right product and tier, and set up the backup plan and schedule.

03

Test the restore

Run a test restore so you know the backup works before you need it.

04

Keep watch

Monitor the backups and tell you when something stops working.

05

Handle the hard days

Handle restores, upgrades and machine replacements, and answer the phone when something goes wrong.

The part people miss

Why a backup is not enough on its own.

01

Protect the backup

Ransomware goes after backups first, so backups have to be immutable or offline to be worth having.

02

Restore it

A backup that has never been restored is a hope, not a backup.

03

Keep it elsewhere

A backup that lives only in the same room as the computer leaves with the laptop, the fire or the flood.

Still wondering?

Four straightforward answers.

Which product do I need?

True Image is for a home or a single machine or home office. Cyber Protect is for a business with more machines, workloads, and operational risk.

What does it cost?

It depends on how many machines and how much data — we quote after a short call.

How do I know the backup works?

We run a test restore and keep monitoring the backups, so a failure is found before you need the files.

Can you help when a machine fails?

Yes. We handle restores, upgrades and machine replacements, and answer the phone when something goes wrong.

Know what would happen if the computer died tomorrow?

Talk through your backup Start with a short call